At Hydro Ottawa, we are committed to providing reliable service. However, severe weather (such as strong winds, lightning storms, ice and snow, or flooding) can cause power outages that are out of our control.
If a power line is down between your house and the electricity distribution system, the circuit can’t be completed and the power goes out.
Hydro Ottawa has systems to detect outages and crews on call 24/7 to respond quickly to sudden outages caused by severe weather.
Call 613-738-0188 to report power outages, and visit hydroottawa.com/outages for updates.